Romantic Love 3D Acrylic Led Lamp
Welcome to our store! We supply many products from around the world and ship to worldwide destinations. We search for the best of class products to bring them to you at reasonable prices, our excellent customer service and quick response to any query no matter how big or small is part of our corporate creed and you the customer and your satisfaction are always our top priority.
We work in a very dynamic marketplace where the product sales are meeting high international demand. Prices and availability of products can change quickly due to these high volume sales. So when you are interested in a product, buy it now because tomorrow it may not be available.
This fluctuation is beyond our control.
PLEASE READ THE FULL DETAILS OF OUR LISTING COMPLETELY AND CAREFULLY BEFORE MAKING YOUR PURCHASE.
Thank you for shopping at our eBay Store.
1. We accept all payments that are available through Ebays Managed Payment facility.
This allows for you and our payment protection.
Shipping Policy We reserve the right to cancel any order that shipping is not available free standard shipping or what is stated on our listing-. BE AWARE that we do not promise delivery to your door, delivered to the nearest Post Office is considered delivered
1. How much is shipping and handling (S&H)? Generally, our products are rated as free shipping however from some product sources there will be some shipping costs. Some large items are shipped with international carriers such as DHL, UPS and others and a charge is applied for these services. Be aware remote locations can occur additional charges as a surcharge to the original freight charge. We will advise you of these charges and confirm with you before shipping. We have tried our best to bring these exceptional products to you at the most reasonable shipping rates. During holiday and peak periods the delivery time can be extended though not normally past the maximum delivery time for the type of service as listed below: The 2 peak times when delivery can get extended are Chinese New Year and Golden Week
We cannot ship to the Chinese mainland for any Ebay order
v Shipping Company Estimated Delivery Time
v Economy Shipping China Post 24-49 days
v China Post Registered Air Mail 24-49 days
v ePacket 13-20 days
v Singapore/Malaysia Post 26-51 days
v Hong Kong Post Air Mail 23-51 days
v Standard Shipping 20-41 days
v EMS 11-19 days
v Fedex IE 11-20 days
v TNT 10-32 days
v Fedex IP 8-14 days
v DPEX 13-21 days
v DHL 8-16 days
v UPS Express Saver 10-19 days
v UPS Expedited 12-18 days
2. Please make sure the Ship-To address you type during checkout is correct it must be a Postal Address (where mail is being received). We are not responsible for any wrong or undelivered addresses. Also a mobile telephone number is required to be processed through our automated logistics system.
3. Local pick up is not available.
4. Items are generally shipped 3-5 business days after your payment has been cleared (Sat. & Sun. excluded.).
5. An e-mail will be sent to your eBay e-mail address upon shipping. If you do not receive this e-mail in 5 Business days, please contact us to check the status of your transaction.
6. International Buyers - Please Note: Import duties, taxes, and charges are not included in the item price. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying. Customs fees are normally charged by the shipping company or collected when you pick the item up. These fees are not additional shipping charges and are out of our control.
We reserve the right to cancel shipment where Free standard shipping is not available
Return & Warranty
1. Return is 60 days in compliant with EBay policies.
2. Our warranty does not extend to any products that are physically damaged or that are not operated under normal operating conditions or as a result of misuse or improper installation by the buyer/user
3. Our suppliers stand behind every product we sell. If you're not pleased with your purchase, Our suppliers will be happy to make good under normal consumer guarantees.
4. For all returned products, at purchasers shipping expense, generally mail, please contact us for the returning address.
A Full Refund is only given on return of goods that are in the same condition as you received them and in the original packaging and have not been used or worn. Returns of a “change my mind nature” the shipping return is at the expense of the buyer.
1. ALL replies will be sent to your email or Ebay messaging, if you do not receive a response within 1-2 business days, please contact us again after checking your spam folder.
2. Email is the priority of our customer service.
2. Your valuable feedback will help and assess how well we are doing and is much appreciated.
3. If you are not totally satisfied with a purchase please contact us first via Ebay’s messages. Our absolute intention is to make good any issues to your satisfaction and to keep your goodwill.